Terms of service

Terms of Service

Welcome to The House of K. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. General Information

This website is operated by The House of K. Throughout the site, the terms “we,” “us,” and “our” refer to The House of K.

By visiting our website and/or purchasing from us, you engage in our service and agree to comply with these Terms, including any additional policies referenced herein.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Eligibility and Account Terms

By using this website, you represent that:

  • You are at least 18 years of age or accessing the website under parental or legal guardian supervision.
  • The information you provide is accurate, complete, and current.
  • You will maintain the confidentiality of your account credentials.
  • You are responsible for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that contain false information, suspicious activity, or violations of these Terms.

3. Products and Services

We make every effort to display our products, colors, descriptions, and specifications accurately. However:

  • Actual colors may vary due to screen settings and photography.
  • Minor variations in handcrafted or customized products may occur.
  • Product availability may change without notice.

We reserve the right to discontinue products or modify product details at any time.

4. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Change prices at any time without prior notice
  • Correct pricing errors or inaccuracies
  • Cancel orders arising from incorrect pricing

Accepted payment methods may include:

  • UPI
  • Credit/Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (if applicable)

Payments are processed securely through third-party payment gateways. We do not store complete payment card information on our servers.

Orders will only be processed upon successful payment confirmation.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased per person or order
  • Cancel orders suspected of fraud, unauthorized activity, or resale

If your order is cancelled after payment has been processed, the applicable refund amount will be issued through the original payment method within a reasonable timeframe.

6. Shipping and Delivery

We aim to process and ship orders within the estimated timelines mentioned on the website. However, delivery timelines are estimates only and may vary due to:

  • Courier delays
  • Weather conditions
  • Operational disruptions
  • Incorrect shipping information provided by customers

Customers are responsible for providing accurate shipping details.

The House of K shall not be held liable for delays caused by third-party logistics providers or circumstances beyond our control.

Risk of loss and ownership of products pass to the customer upon delivery.

7. Returns, Exchanges, and Refunds

Our return and refund policy is available separately on the website and forms part of these Terms.

Unless otherwise stated:

  • Returns or exchanges may only be accepted within the specified return window.
  • Products must be unused, unworn, and returned in original packaging.
  • Customized, personalized, or final-sale items may not be eligible for return.

Refunds, if approved, will be processed through the original payment method within a reasonable period.

We reserve the right to refuse returns that do not meet our policy requirements.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Designs
  • Graphics
  • Videos
  • Text
  • Branding
  • Website layout

is the exclusive property of The House of K and is protected under applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, or exploit any content without prior written permission.

9. Prohibited Uses

You agree not to use the website:

  • For unlawful purposes
  • To violate any laws or regulations
  • To infringe intellectual property rights
  • To spread malware, spam, or harmful code
  • To interfere with website security or operations
  • To engage in fraudulent or deceptive activities
  • To harass, abuse, or harm others
  • To scrape, copy, or misuse website content without authorization

We reserve the right to terminate access for violations of these Terms.

10. User Content and Reviews

If you submit reviews, feedback, comments, or other content:

  • You grant The House of K the right to use, reproduce, publish, and display such content.
  • You confirm that your content does not violate any third-party rights or applicable laws.

We reserve the right to remove content deemed offensive, unlawful, misleading, or inappropriate.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content
  • Privacy practices
  • Website functionality
  • Transactions conducted on third-party platforms

Accessing third-party websites is at your own risk.

12. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

We do not guarantee:

  • Uninterrupted website access
  • Error-free functionality
  • Complete accuracy of information
  • That products will meet every individual expectation

To the fullest extent permitted by law, The House of K disclaims all warranties relating to merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted under applicable law, The House of K, its owners, employees, affiliates, and partners shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Loss of data
  • Delivery delays
  • Product misuse
  • Technical interruptions
  • Unauthorized account access

Our total liability for any claim shall not exceed the amount paid by the customer for the relevant order.

14. Indemnification

You agree to indemnify and hold harmless The House of K, its affiliates, employees, directors, and partners from any claims, damages, liabilities, costs, or expenses arising from:

  • Your violation of these Terms
  • Misuse of the website
  • Violation of any law or third-party rights

15. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your information.

16. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE], India.

17. Force Majeure

The House of K shall not be held liable for delays or failures resulting from events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Pandemics
  • Government restrictions
  • Strikes
  • Technical failures
  • Supply chain disruptions

18. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

19. Contact Information

For questions regarding these Terms of Service, please contact:

Email: thehouseofk12@gmail.com
Phone: 9769607775